Shipping Information

Enjoy Free Standard Shipping on all orders over $35 – now that's a reason to celebrate!

Standard Shipping via USPS or UPS: All orders, even personalized orders, ship within 2 business days Monday-Friday. Orders take 3-10 business days to arrive once shipped. You'll receive an email with your package tracking number once your order is on its way.

Please be aware that delivery dates and times are not guaranteed by the United States Postal Service.

Express Shipping ($11.99) via FedEx 2-Day: Must be a Physical Street Address – No P.O. Boxes or APO's for FedEx. Orders ships within 2 business days Monday-Friday and they take 1-3 business days to arrive. Tracking information will be emailed once your order is shipped. Note: Orders placed on Fridays after 2 pm EST will ship on Monday.

Cancellations: We start processing orders right away, so cancellation requests may be denied, especially for personalized orders.

Refund Policy - 30 DAYS: Unfortunately, we can't accept returns on personalized items unless it's our mistake. For non-personalized orders, returns are accepted for unopened items in their original packaging within 30 days of delivery.

Have a question? We're here to help!

Call or Text Us: 706-452-1434
Email Us: hello@distinctivs.com